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Description
User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and PlayAMAZON BEST BOOKS OF 2019 PICK FORTUNE WRITERS AND EDITORS' RECOMMENDED BOOKS OF 2019 PICK User Friendly is a tour de force, an engrossing fusion of scholarly research, professional experience and revelations from intrepid firsthand reporting. EDWARD TENNER, The New York Times Book Review In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should
AMAZON BEST BOOKS OF 2019 PICK
FORTUNE WRITERS AND EDITORS' RECOMMENDED BOOKS OF 2019 PICK User Friendly is a tour de force, an engrossing fusion of scholarly research, professional experience and revelations from intrepid firsthand reporting.--EDWARD TENNER, The New York Times Book Review In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need. Spanning over a century of sweeping changes, from women's rights to the Great Depression to World War II to the rise of the digital era, this book unpacks the ways in which the world has been--and continues to be--remade according to the principles of the once-obscure discipline of user-experience design. In this essential text, Kuang and Fabricant map the hidden rules of the designed world and shed light on how those rules have caused our world to change--an underappreciated but essential history that's pieced together for the first time. Combining the expertise and insight of a leading journalist and a pioneering designer, User Friendly provides a definitive, thoughtful, and practical perspective on a topic that has rapidly gone from arcane to urgent to inescapable. In User Friendly, Kuang and Fabricant tell the whole story for the first time--and you'll never interact with technology the same way again.
Binding Type: Hardcover
Publisher: MCD
Published: 11/19/2019
ISBN: 9780374279752
Pages: 416
Weight: 1.10lbs
Size: 8.40h x 5.60w x 1.30d
Review Citations: Publishers Weekly 09/23/2019
Kirkus Reviews 10/01/2019
Library Journal 11/01/2019 pg. 103
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4.5 ★★★★★
Based on 6 reviews
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Product Reviews
★★★★★ 5
If you’re on the fence read this
Special Size: Low Stretch, Size: 40W x 30L, Color: Iced Light Wash, Special Size: Low Stretch, Size: 40W x 30L, Color: Iced Light Wash
In all honesty, I was skeptical about ordering jeans from Amazon. I’ve always bought my jeans in stores, but I figured I’d give it a shot. I ordered these jeans for an upcoming outdoor wedding because I wanted something lighter and thinner. They showed up today, and I threw them on. They fit great, feel good and comfortable, and they don’t look cheap. I’ll mainly be using these for outings, so I can’t really attest to the durability as far as working in them, but I’d still suggest them. For reference, I’m 5’8” and 230 lbs with a husky build—kind of fit, kind of fat.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 12, 2026
★★★★★ 5
These are great jeans
Special Size: Low Stretch, Size: 34W x 28L, Color: Grey Wash
These are great jeans for the price especially
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 3, 2026
★★★★★ 4
Run big
Special Size: Rigid, Size: 40W x 30L, Color: Medium Blue Vintage
Bought for my husband and very loose in butt and legs and he's normally that size so maybe buy a size down
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Reviewed in the United States on April 22, 2026
★★★★★ 5
A Great Buy - But Might Be Too Long
Special Size: Low Stretch, Size: 34W x 32L, Color: Dark Midnight Wash
These jeans are an excellent buy! I have only bought Eddie Bauer jeans for the last 25 years, but this time I couldn't find my size in the correct style. I prefer classic/relaxed in dark blue. I don't like the "pre-washed" or worn look. The Dark Midnight Wash was exactly what I wanted - new jeans. The waist measurement was perfect. Unfortunately, the 32 length was waaay too long. (All the Eddie Bauers were 34x32). So I just did an exchange for a 34x30, which should be good. Eventhough the length was too long, I'm still giving 5 stars. Different manufacturers cut sizes differently. It is what it is. And the return process was EZ and the replacement size was in stock. Seriously, there is really no quality difference between these Amazon Essential jeans and my old $60 E.B.s No one sees the label anyway!
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Reviewed in the United States on January 26, 2026
★★★★★ 3
Weird sizing, snug in some places and much more “relaxed” in others
Special Size: Rigid, Size: 33W x 28L, Color: Black
Comfortable and close fit around waist, buttocks, crotch - but from thigh down trouser cuff it’s a VERY relaxed fit, much bigger than I need even with thick muscular legs. Not quite clown pants or bell bottoms, but a still a strange look. I’ll probably be sending them back.
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Reviewed in the United States on April 24, 2026
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