SKU: 35399942168

Innovative Performance Support: Strategies and Practices for Learning in the Workflow

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Innovative Performance Support: Strategies and Practices for Learning in the WorkflowReal Learning Happens as You Work Implement performance support to increase and accelerate employee performance. "It is a book that will become dog eared from use as it is both a narrative and a reference. Valuable now, and over time; it is worth every cent of the $30 cover price. It is easy to read, and easy to fillet for the right information just when you need it. The book comes at a really important juncture in the trajectory of corporate learning

Real Learning Happens as You Work Implement performance support to increase and accelerate employee performance.

"It is a book that will become dog-eared from use as it is both a narrative and a reference. Valuable now, and over time; it is worth every cent of the $30 cover price. It is easy to read, and easy to fillet for the right information just when you need it. The book comes at a really important juncture in the trajectory of corporate learning and highlights the importance of learning in the workflow. It is the right book, at the right time, in the right way."
--Nigel Paine, MD NigelPaine.com Ltd

"Innovative Performance Support significantly moves the learning revolution to the next level. It is the workplace, and the work itself, where performance support will make its mark, and Gottfredson and Mosher are the trailblazers."
--Marc J. Rosenberg, Marc Rosenberg and Associates

Research shows that 80 percent of learning in the workplace occurs on the job, rather than in formal training sessions.

Innovative Performance Support offers you a concise and comprehensive overview of performance support (PS) practices--ongoing, job-specific resources that ensure employees perform effectively on the job. From free, open-source applications like blogs and wikis to sophisticated new system software, this guide will help you implement the right PS strategy for your team.

Innovative Performance Support

  • Saves the investment in formal training and increases productivity
  • Reduces the learning time required to achieve successful performance
  • Supplements or replaces existing training programs
  • Cuts down on the use of help desks and other traditional in-house support functions

Conrad A. Gottfredson and Bob Mosher break down the hows and whys of applying PS solutions to replace the patchwork of existing training programs that you might be using now. They show how leading firms deploy PS solutions to reduce costs, retain talent, and increase productivity and efficiency.

Binding Type: Paperback
Publisher: McGraw-Hill Education
Published: 12/30/2010
ISBN: 9780071703116
Pages: 255
Weight: 0.96lbs
Size: 9.02h x 7.38w x 0.66d

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SKU: 35399942168

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c'est la vie🎉😘
Omaha, US
★★★★★ 5
Perfect Suit Great Quality and Value
Color: Lavender Purple, Size: 6 Years, Color: Lavender Purple, Size: 6 Years
I love at how nice this boys suit turned out. The slim fit gives it a stylish, elegant look, and it makes my nephew look so sharp and grown up. Fit true to size. The material feels good quality, not thin or cheap, and it’s definitely nicer than I expected for the price. I really like that it comes as a full set, which made things so much easier instead of having to buy down extra pieces. Love the tie and the vest, so cute. He wore it for a special event and got so many compliments, people couldn’t believe how handsome he looked. It stayed looking neat all day, and he was able to move around comfortably. I could easily see him wearing this again for weddings, church, holidays, or even school pictures. Overall, it’s a great buy if you want your little guy to look dressed up without spending a fortune. Beautiful boys suit, stylish and elegant, great value and quality. Wash inside out, and air dry.
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Reviewed in the United States on August 26, 2025
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Keneisha Morris
Belleville, US
★★★★★ 5
One of the best suits out there!!
Color: Christmas Green, Size: 8 Years
I am not one who write reviews, so the fact that I'm penning this review you should know. These suits are the best, the sizing, the fit, the quality everything is perfect. I bought for my 3 sons and they all fit well, I was worried about the fit because one of my son is slender but tall so length things would be okay but waist toooo big, with this suit everything was on point. Ages: 13-14(about 5"4-5"5 have a little body wouldn't consider husky) got him size 18, 10-11(slender but a little tall for his age) got him size 14, 9yr old(average height and body size) got him size 8. Can't beat the price and for 6 pieces(pants, vest, jacket, shirt, tie, bowtie)
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Reviewed in the United States on April 2, 2026
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Lori
Lexington, US
★★★★★ 5
Great buy
Color: Champagne, Size: 6 Years
I bought 3 sizes for my sons to wear at our wedding. They are heavy duty quality material. The dress shirts are a little stiff and snug but also great quality. Would buy again 100%
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Reviewed in the United States on May 24, 2026
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Shaun
Pawtucket, US
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Perfect fit!
Color: Lavender Purple, Size: 12 Years, Color: Lavender Purple, Size: 12 Years
It’s perfect! Just get it, like now!!!
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Reviewed in the United States on May 4, 2026
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Gowthami Ediga
Chelsea, US
★★★★★ 5
Great outfit
Color: Mint Green, Size: 8 Years, Color: Mint Green, Size: 8 Years
Got the outfit as shown in picture and my son was so good looking in this suit. We just love it. I bought it for his birthday and he was so handsome in this suit. Thank you for such a cool suit.
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Reviewed in the United States on April 4, 2026

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