SKU: 30380290280

The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg

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Description

The 10 Golden Rules of Customer Service: The Story of the $6,000 EggThe ultimate customer service book that will help you win life long loyal customers! The 10 Golden Rules of Customer Service is more than a guidebook. It's a transformative journey into the heart of customer service. Drawing on real world examples and personal experiences, the Duncans share their wisdom and reveal the ten foundational rules that define excellent customer service. Perfect for entrepreneurs, small business owners, corporate business

The ultimate customer service book that will help you win life-long loyal customers!

The 10 Golden Rules of Customer Service is more than a guidebook. It's a transformative journey into the heart of customer service. Drawing on real-world examples and personal experiences, the Duncans share their wisdom and reveal the ten foundational rules that define excellent customer service.

Perfect for entrepreneurs, small business owners, corporate business leaders, and customer service professionals, this book offers tangible strategies for embedding these rules into every interaction with your customers, thereby building lasting relationships, boosting customer loyalty, and driving growth. It highlights the value of going above and beyond, illustrating how extraordinary service can turn a dissatisfied customer into your biggest advocate.

Key Features:

  • Insightful Guide: Offers an insightful guide into the principles and practices of exceptional customer service.
  • 10 Golden Rules: Outlines the ten foundational rules of excellent customer service.
  • Real-World Examples: Incorporates real-world examples and personal experiences.
  • Strategies and Tools: Provides tangible strategies and tools to build lasting relationships and boost customer loyalty.
  • For All Business Professionals: Suitable for entrepreneurs, business leaders, and customer service professionals.

Perfect for readers of Be Our Guest, The Service Culture, and Raving Fans!

"The $6,000 Egg blows up the traditional customer service model and presents a new, exciting, and revolutionary way to win customers for life. Todd and Deb's 10 NEW Golden Rules will transform the bottom line of both he provider and the customer forever!"--Dave Ramsey, New York Times bestselling author and nationally syndicated radio show host

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SKU: 30380290280

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4.8 ★★★★★
Based on 1851 reviews
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Verified Purchase
Amazon Customer
Los Angeles, US
★★★★★ 5
Warm base of vanilla, with a bit of spice to keep things interesting! Definitely a keeper!
First, I need to admit that Cremo is one of my “go to” brands for body wash. I love the fact that the scents are high-quality without getting into the weird “axe” arena of being able to be smelled a mile away. The body wash has a fresh, warm, earthy smell to it. Vanilla base with a bit of spice to not make it smell like a sugar cookie. I think you all know those body washes that are just too heavy with the vanilla smell. The price for this level of body wash is spot on for what you get from a quality, moisturizing, and skin care perspective. It doesn’t dry out your skin and even the deep rich color of the gel screams quality. This is a really great new scent from Cremo and one that I’d definitely come back to and keep in my rotation.
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Reviewed in the United States on April 25, 2026
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Verified Purchase
steve
Lowell, US
★★★★★ 4
Good product but smell doesn't last
Cleans and rinses great, does not dry out your skin. Smell great, not as strong as the Italian Bergamot, nor does it last after showering. Once you dry off, smell pretty much gone. Bergamot lasts a little better
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Reviewed in the United States on December 19, 2025
I
Verified Purchase
Imani S
Dallas, US
★★★★★ 5
Beyond my expectations…
Scent: Incredible 10/10. The entire shower smells like a spa afterwards. Woody notes, vanilla scent is deliciously heavy and warm, and even one pump delivers a punch of fresh vanilla scent to your entire body. I’m a woman who is in love with heavy earthy scents and this is it! P.S it also matches well with scents like vanilla, cocoa butter, chocolate, or even delicious “smore” scents! I pair it with vanilla and cocoa butter scented deodorant, vanilla perfume, or vanilla body lotion and it works amazing! Longevity: Lasts the entire day if I’m staying home just relaxing, not working out or sweating very much. I could shower in the early morning and by the time my head hits the pillow I still smell it faintly! If I’m out and about it still lasts hours I’d estimate around 6-8 hours before the scent fades! If I shower at 6am, come home at 5pm-6pm after work I still smell fresh! (I always shower 2x a day but you don’t even need to with this! Value for Money/Size: Oh absolutely! I think I bought this soap two weeks ago? Used it nearly every day, and you can’t even tell! One pump is enough, two pumps MAX per shower per day. I decided to lavish myself by buying this soap, because it’s a bit more pricey. But it’s actually saving me more money, at this rate I’ll be buying another one of these every 3 months! So that’s…4 times a year? 5 max? That’s incredible. I’ll probably stick with Cremo for life honestly. And I’m a woman!💕🎀
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Reviewed in the United States on March 7, 2026
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Verified Purchase
Light-Zone
Waukegan, US
★★★★★ 5
High Quality and Smells Great!
This is so far superior to the standard soaps that you buy off the shelf in a supermarket. It creates a truly luxurious lather and smells fantastic without being obnoxious or perfume.
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Reviewed in the United States on April 10, 2026
E
Verified Purchase
Ebin buy :D
Alexandria, US
★★★★★ 5
Best vanilla body wash I've seen
Proper vanilla scent with a kick, without the vomit inducing synthetic aftertaste
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Reviewed in the United States on May 26, 2026

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